Shipping And Return Policy - ORIENSTAR PATCHES

Shipping And Return Policy
Order Shipping

Orders placed on orienstarpatches.com are processed Monday – Saturday 9am to 8pm CST ( excluding major holidays) and are shipped within 10 business days from when the order is placed. We ship internationally via FedEx. The customer is responsible for all associated tariffs and taxes in relation to international purchases.We recommend FedEx for international purchases. We will not be held responsible for the loss of international shipments that are not shipped via FedEx

Thanks for shopping at Orien Star Patch & Emblem Company. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If your return is not the result of an Orienstar Patches error or defective, we will not refund your order.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will refund your all payment within 2 business days.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us,

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