Shipping and Refund Policy
**Welcome to Orienstar Patches Company **
We’re committed to making your shopping experience with us as straightforward and hassle-free as possible. This Shipping and Refund Policy is our way of explaining how we handle the shipping of our products and what to do if you need a refund or want to return an item. Please take a moment to read through this policy to understand how it applies to your purchases.
Shipping Information
- Where We Ship: We’re thrilled to serve customers in USA,UK, Canada, Australia and All European countries . Keep in mind that certain products may have shipping restrictions, so be sure to check the product description for any specific details.
- Shipping Time: Our aim is to process and ship out your orders within 10 to 15 business days. However, please keep in mind that shipping times can vary based on where you’re located and the shipping method you select during checkout. Rest assured, you’ll receive a tracking number to keep tabs on your shipment’s progress.
- Shipping Costs: Shipping free for USA,Uk, Canada and Europe
Refund and Return Policy - Our 30-Day Guarantee: Your satisfaction is incredibly important to us. If you’re not completely happy with your purchase for any reason, you have a generous 30-day window to return it. To get the ball rolling on a return, please reach out to our friendly customer support team at Email: (orienstarpatches@gmail.com ) or WhatsApp (+923431104313)for step-by-step guidance.
- Eligibility: To be eligible for a refund or return, the product must be in its original condition, including all tags and packaging. If an item is damaged or has been used, it might not be eligible for a refund.
- Refund Process: Once we receive and carefully inspect your returned item, we’ll promptly notify you about whether your refund has been approved or not. If approved, your refund will be processed, and the credit will be applied to your original payment method within 15 to 20 days.
- Return Shipping: If the return is due to our error or because of a defective product, we’ll cover the return shipping costs. In other cases, you may be responsible for the cost of return shipping.
Contact Us
If you have any questions or concerns related to our Shipping and Refund Policy, please don’t hesitate to get in touch with us at Email (orienstarpatches@gmail.com) or WhatsApp (+923431104313). Our dedicated customer support team is here to assist you and ensure that your shopping experience is not only easy but enjoyable.
Orienstar Patches Company.
Aimanabad Road Sialkot,51310
Punjab, Pakistan
Email: orienstarpatches@gmail.com
Ph: +923431104313
